Access and Compliance

By accessing the Website, you agree to be bound by the Terms of Service, all applicable laws and regulations and that you warrant and represent that you are legally entitled to do so and are abiding by all applicable laws and regulations in the jurisdiction in which you reside. You agree that we may modify this agreement and such modifications shall be effective immediately upon posting. You agree to review these Terms of Service periodically to be aware of modifications. Continued access or use of the Website shall be deemed conclusive evidence of your acceptance of the modified agreement.In order to utilize certain services offered by the Website, you may need to create a subscription or account. You agree to…

1. create only one account
2. provide accurate, truthful, current and complete information when creating your account/subscription
3. maintain and promptly update your account/subscription information
4. maintain the security of your account/subscription by not sharing your password with others and restricting access to your account and your computer
5. promptly notify us if you discover or otherwise suspect any security breaches relating to the Website or your account/subscription
6. and take responsibility for all activities that occur under your account/subscription and accept all risks of unauthorized access

Information at the Website

Although we attempt to maintain the integrity and accuracy of the information on the Website, we make no guarantees as to its correctness, completeness, or accuracy. The Website may contain typographical errors, inaccuracies, or other errors or omissions. Also, unauthorized additions, deletions, or alterations could be made to the Website by third parties without our knowledge. If you believe that information found on the Website is inaccurate or unauthorized, please inform us by contacting us via information provided at the “Contact Us” link.

Use of the Website

Any personal information you submit to the Website is governed by the Privacy Policy. This Privacy Policy encompasses any and all information you may provide to the site either for purposes of submitting an order or to receive further information, updates and promotions about or related to the Website. In consideration of being allowed to use the Website, you agree that the following actions shall constitute a material breach of these Terms of Service:

• Collecting information about the Website or users of the Website without our written consent;
• Modifying, framing, rendering (or re-rendering), mirroring, truncating, injecting, filtering or changing any content or information contained in the Website, without our written consent.
• Using any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same things, to use, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor the Website or any portion thereof;
• Accessing or using the site for commercial or competitive purposes;
• Disguising the origin of information transmitted to, from, or through the Website.
• Impersonating another person
• Distributing viruses or other harmful computer code
• You may not post violent, nude, partially nude, discriminatory, unlawful, infringing, hateful, pornographic or sexually suggestive photos or other content via the Website.
• Allowing any other person or entity to impersonate you to access or use the Website;
• Using the Website for any purpose in violation of local, state, national, international laws
• Using the Website in a way that is intended to harm, or a reasonable person would understand would likely result in harm, to the user or others
• Circumventing any measures implemented by us aimed at preventing violations of the Terms of Service.

We expressly reserve the right, in its sole discretion, to terminate a user’s access to any interactive services and/or to any or all other areas of the Website due to any act that would constitute a violation of these Terms of Service. In addition to violating the Terms of Service of the Website, any of the foregoing actions on your part or on behalf of any entity you are employed or otherwise acting as an agent for constitutes intentional, unauthorized access of a protected computer, may constitute a violation of state and federal law, including, but not limited to the Computer Fraud and Abuse Act (18 U.S.C. § 1030), and may potentially subject you and any affiliated parties to civil liability and criminal prosecution. Any unauthorized use of any materials contained on the Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and/or communications regulations and statutes. It is your obligation to comply with all applicable state, federal and international laws. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. You agree to accept responsibility for all activities that occur under your account or password.

Termination

You or we may suspend or terminate your subscription or account or your use of this Website at any time, for any reason or for no reason. To the extent you have orders pending when you terminate your account or use of the Website, you remain personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Website at any time without notice.

Copyrights and Trademarks

All materials provided on the Website, including but not limited to information, documents, products, logos, graphics, sounds, images, compilations, content and services are protected by international, federal and state copyright and trademark laws. The owner of the copyrights and trademarks, names, logos and service marks is Vallorani Cigars Co., its affiliates or respective third party authors, developers or vendors (“Third Party Providers”). Except as stated herein, none of the Materials may be modified, copied, printed, reproduced, distributed, republished, performed, downloaded, displayed, posted, transmitted and/or otherwise used in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording, or other means, without the prior express written permission of Vallorani Cigars Co. and/or a Third Party Provider. Also, you may not “mirror” or “archive” any contents displayed on or otherwise accessible from the Website on any other server without the prior expressed written permission of Vallorani Cigars Co.

Children

You are ineligible to use this Website if you are under the age of 14. We do not accept any users who are under the age of 14. If you are under the age of 18, you must have your parent or legal guardian set up your account and your parent or legal guardian agrees to these Terms of Service. If you are under the age of 18, your parent or legal guardian’s consent to these Terms of Service is ongoing and they hereby warrant that they will review these Terms of Service for changes, and if any occur, that they will be amenable thereto until you reach age 18, at which point you hereby give your consent to these Terms of Service.

Pricing Policy

Prices and offers are subject to change.

Sales Tax Policy

In connection with the sales of goods, our site collects and remits sales tax as required by U.S. law.

Paying for Your Order

You may pay for your orders with major debit and credit cards issued in the United States of America. Currently, we accept Visa, MasterCard, American Express and Discover Card. Except for Subscriptions, credit and debit cards are not charged until we ship the item(s) to you. However, we may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information.

Validating Your Order

After you place an order at the Website, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the email address you have given us with the order. Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right to limit or prohibit sales to dealers and resellers.

Return Policy

Due to the consumptive nature of our product, we do not accept returns of cigar orders. If for any reason you are dissatisfied with your order, please contact us. General Store orders (i.e., non-cigar items) may be returned within 30 days of receipt for a refund, less a 10% restocking fee.

Shipping Policy

We ship via Federal Express, UPS, USPS, and other premium carriers to provide expedited service. The following issues with orders may result in delayed shipping:

• Incorrect shipping address
• Shipping address does not match billing address
• Payment delay or issue
• Orders held because they contain a large quantity of a single item that would cause inventory depletion (note: this is an infrequent circumstance)
• Carrier failure to deliver (e.g. severe weather conditions)

Tracking Your Order

When your order ships, you might receive an email with shipping and tracking information.

Finding Your Box

If the tracking information shows the order has been delivered, be sure to check everywhere. Occasionally, carriers leave deliveries with neighbors, building managers, or places like your porch, garage, or even behind bushes. If there is no tracking information or the tracking information shows the item was returned to us, please contact us by email or phone. We may have the wrong shipping address, the driver may have unsuccessfully attempted delivery, or the carrier may have lost it.

If You’re Not a Home

It’s up to the driver’s discretion whether to require a signature for delivery, drop the package off at your doorstep or to leave it with a building manager or doorman. If the driver believes it’s best to obtain a signature, he or she will try a few times to secure one. When a package is returned “undeliverable,” you should get a full refund unless it is determined that the order was improperly refused. Undeliverable orders will not be resent. You must place a new order to receive your items.

Limitation of Liability

To the extent allowed by law, in no event shall the aggregate liability of Vallorani Cigars Co. exceed $500.00. In no event shall Vallorani Cigars Co. or the third party providers be liable to anyone for any indirect, punitive, special, exemplary, incidental, or consequential damages, or for any damages to your computer, telecommunication equipment, or other property and/or for loss of data, content, images, revenue, profits, use or other economic advantage, arising out of, or in any way connected with these terms of service, including but not limited to the accessing or use of, or inability to use, the website and the services associated therewith including but not limited to the downloading of any materials, regardless of cause, whether in an action in contract or negligence or other tortious action, even if the party from which damages are being sought or the third party provider have been previously advised of the possibility of such damages. The limitation of liability set forth in this section shall not apply in the event of customer’s breach, or related to its indemnity obligations. This paragraph shall not affect the rights listed below in the section titled “Indemnification.”

Indemnification

You agree to indemnify, defend and hold harmless Vallorani Cigars Co., its officers, directors, employees, agents, licensors, suppliers and any third party information providers from and against all losses, expenses, damages and costs, including, but not limited to all attorneys’ fees charged to Vallorani Cigars Co., resulting from any violation of these terms by you or any other person accessing the Website.

Conflicts

Shall a conflict or contradiction exist between these Terms of Service and any others which relate specifically to a particular section of the Website, the specific terms relevant to that section shall prevail.

Severability

Any provision of the Terms of Service found to be unenforceable will not void nor effect other provisions of this agreement.Governing Law & Exclusive VenueAny and all claims relating to or arising out of your use of the Website, including any services offered by or transactions consummated via the Website, shall be governed by the laws of the State of California and litigated in the County of Los Angeles in the State of California. Any disputes, actions, claims or causes of action arising out of or in connection with these Terms of Service or the Website shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California

Notice For Users In California

This notice is for users of the Website residing in the State of California. Please be advised that the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be reached by mail at 1625 North Market Blvd., Sacramento, CA 95834 or by telephone at (800) 952-5210.

Miscellaneous

The Terms of Service (together with the Privacy Policy) represent the parties’ entire understanding relating to the use of the Website and supersedes any prior or contemporaneous, conflicting or additional, communications. We reserve the right to change these Terms of Service or policies relating to the Website at any time and from time to time, and such changes will be effective upon being posted herein. You should visit this page from time to time to review the then current Terms of Service because they are binding on you. Certain provisions of these Terms of Service may be superseded by expressly designated legal notices or terms located on particular pages of the Website, which may be posted from time to time. Your continued use of the Website after any such changes and/or postings shall constitute your consent to such changes. If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed to reflect the intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force and effect. You may not assign these Terms of Service without the prior written approval of Vallorani Cigars Co. Any purported assignment in violation of this section shall be void. Vallorani Cigars Co. reserves the right to use Third Party Providers in the provision of the Website and/or the goods, service and/or materials associated therewith. In the event of any litigation of any controversy or dispute arising out of or in connection with these Terms of Service, its interpretation, its performance, or the like, the prevailing party shall be awarded reasonable attorneys’ fees and expenses, court costs, and reasonable costs for expert and other witnesses attributable to the prosecution or defense of that controversy or dispute. Any and all rights not expressly granted herein are reserved by Vallorani Cigars Co.